Privacy Policy

At Altis & Eve, we believe that true luxury is built on a foundation of trust. We treat your personal data with the same meticulous care and discretion as our physical collections. This policy explains how we curate your digital experience while safeguarding your privacy.

1. The Information We Collect

We only gather the information necessary to provide you with a seamless and personalized journey:

• Identity & Contact: Your name, email address (hi@altisneve.com), and phone number for order fulfillment and concierge communication.

• Purchases & Transactions: Details of the pieces you have acquired and secure payment information processed through encrypted gateways.

• Preferences & Aesthetic: Information about your style interests and browsing history to help us curate future “Sunday Previews” specifically for you.

2. How We Use Your Information

We act as a guide for your data, utilizing it only to enhance your experience:

• Concierge Support: To process your orders, manage deliveries, and respond to your inquiries with personal attention.

• Curated Updates: To share invitations to exclusive events, such as “The Inner Circle” previews, that align with your lifestyle.

• Service Optimization: To refine our digital home, ensuring it remains an effortless place to explore.

3. Discretion & Sharing

We do not sell, rent, or trade your personal information. We only share data with a limited circle of trusted partners essential to our service:

• Logistics Artisans: To ensure your acquisitions reach your doorstep safely.

• Secure Processors: To facilitate safe, encrypted financial transactions.

• Infrastructure Partners: Trusted cloud services that maintain the integrity of the Altis & Eve digital environment.

4. Your Rights & Choices

You are the architect of your data. At any time, you may:

• Access & Correct: Request a copy of your information or update details that are no longer accurate.

• Opt-Out: Gracefully decline marketing correspondence via the link in our emails.

• Deletion: Request the removal of your data from our active marketing records.

5. Cookies & Similar Technologies

We use cookies to remember your preferences and ensure our site functions smoothly:

• Essential Cookies: Necessary for the shopping bag and secure checkout.

• Experience Cookies: These allow us to remember your language and region.

• Analytics: We use anonymous data to understand how guests move through our site.

6. Contact Us

For any inquiries regarding your privacy or to exercise your rights, please reach out to our team at hi@altisneve.com.